Our top priority has always been the safety and comfort of our valued guests and staff members. In anticipation of your upcoming stay at our Relais & Châteaux Hotel, we have made some important changes to enhance our already strict protocols.

gloved hand cleaning a door handle

Hotel Safety & Cleanliness

We are monitoring the expectations of the Centers for Disease Control and Prevention (CDC) and are following all standards provided by the Massachusetts Health Department.

  • Cleaning frequency has been increased with a special attention to high-touch areas.
  • Social distancing is being adhered to throughout the inn.
  • Staff members are wearing masks as required, and their health is being monitored with temperature screenings upon arrival at the property.
  • Hand sanitizer and sanitizing wipes are available throughout the property. Complimentary masks are available as well.
luxurious guest room with fireplace


We have focused our attention on enhancing in-room cleaning in preparation of your stay, with more proactive and preventative measures in place. We remain committed to upholding the highest standards of cleanliness and have taken an extra level of sanitary precautions so you can feel at ease during your stay.

  • All rooms and suites are sanitized and disinfected with medical grade room foggers before arrival.
  • Guest rooms are meticulously cleaned after every guest.
  • Housekeeping service will be offered based on guest preferences. You can choose to have daily housekeeping or can opt out. The number of staff members entering guest rooms will be appointed accordingly.
gourmet dining options
Savor every meal in comfort and safety.


Our new dining updates will allow you to savor every meal during your stay in a comfortable and safe environment.

  • Social distancing guidelines will be strictly adhered to.
  • Table spacing and occupancy will follow Massachusetts health guidelines.
  • Dining and kitchen areas will be properly sanitized in adherence to health guidelines.
  • All dining menus are instantly available on your mobile device.
Savor every meal in comfort and safety.
room with seating area and fireplace

Flexible Policies

Book your stay now to receive relaxed cancellation policies, and favorable rebooking terms for all reservations through December 30, 2020. Your cancellation fee will be waived if received more than 14 days in advance of arrival. Cancellations within 14 days will receive the full deposit applied towards a future stay. Please contact us at 508.945.9232 or reservations@chathaminn.com if you have any questions or would like assistance planning your getaway.